Practice Management
Dental Practice Management – Teams, Part 4
September 1, 2011 | 
Author Why Some Dental Teams Click and Some Don’t
Click here for the audio: Teams Part 4 Dress for Success
Part 4 – Dress for success:
Image is critical: Dress for success! You’ve heard this a million times; what does it mean?
Project a positive, can do, confident image. Get the training you need and if necessary…fake it until you make it!
If you need to, get an expert to help you with your image. Image contains SO many variables.
One example: How do you shake hands? Is your handshake weak? This projects a lack of confidence. Is your handshake too strong? Do you hurt the other person’s fingers? Not good! Where is your thumb placed during the handshake? A thumb up during the handshake expresses dominance and confidence.
Or, another example, for male doctors: Are your eye glass frames current? Men seldom update their eyewear. The new eyewear, just like your new Cerec or E4D, says “I’m current with the times.”
Why Some Team Click – Part 3
Take your job seriously:
Click here for audio: Why Some Teams Click Part 3 Audio
How passionate about dentistry are you? Draw a line in the sand: From a scale of 1-10, where do you put your mark regarding dentistry? No one will be as enthusiastic or passionate as you are; you will not be influential unless you are passionate.
Ask your team: “If this was your practice, what would you do to increase production and decrease overhead?”
Ask them to write down their answers and bring them to the team meeting. Use this as a discussion, an open forum, to talk about improving your practice.
Why Some Dental Teams Click – Part 2
Part 2 of 4
by Dr. Rhonda Savage, Dental Consultant
Streaming Audio Focus on Work
Focus on the work:
There is ALWAYS work to do in a busy dental office. If you’re not busy…do this work and you WILL be busy!!
Closely examine your effectiveness regarding the Accounts Receivables, the Past Due Insurance, the Recare effectiveness and your systematic way to follow up with patients. Clinical team: look at your space from top to bottom: clean it quarterly in depth. Stocking, laboratory work, sterilization, supply ordering and helping up front…the work is NEVER done. There is no reason to be standing around….which leads to gossip. Gossip is the number one detrimental thing that drives morale down. Read the rest of this entry »
Why Some Dental Teams “Click” and Some Don’t! Part 1
Dental Team Retreats – Increase Morale
Hot off Rhonda’s Iphone she talks about Dental Team Retreats. You asked for it, now call us today to find out more 877-343-0909
Bringing synergy to the inner workings of your practice
Dental Consulting – 20 Marketing Tips to Get New Patients
By Miles Global, The Leaders in Dental Consulting
Here are 20 marketing tips you can use to obtain new patients to grow your dental practice. If you have questions or want to know exactly how to implement these techniques please do not hesitate to call us today! 877-343-0909 ext. 1
- The State Board on Advertising needs to critique ads and brochures prior to publishing. Be sure that the mailing list that you are using is also approved.
- At the end of the day, the doctor, hygienist or assistant should telephone patients who received extensive treatment to see how well they are doing.
- Personal business cards should be printed for each staff member.
- Offer to serve as the dentist on call for hotels, offering their employees a courtesy (Your name will be listed in the hotel directory for out of town emergencies).
- Offer to serve as the dentist for retirement and nursing homes (often the staff and family members of staff and residents become patients).
- Plan a trip overseas to do volunteer dentistry—great publicity.
- If you have evening and Saturday hours, publicize them as executive or convenient hours.
- Offer a complimentary prophylaxis and exam to couples who were recently engaged (a pre-nuptial prophy).
- Offer a 10% courtesy if patients agree to be on your Special Call List for short notice appointments. These patients live or work within a two-mile radius of the office.
- Be respectful of your patients’ time. If they are kept waiting, apologize and offer movie, car wash, gas/telephone cards or ice cream certificates.
- Have a children’s corner or kiddy theatre in your reception area.
- Conduct children’s tours of your practice. Contact local day care facilities, schools and churches.
- Go to a Children’s Hospital dressed as the tooth fairy to give oral hygiene instructions.
- Offer a $500 scholarship to a student patient who goes into dental hygiene, dental assisting, or pre-dental. The doctor should present the scholarship and have photos taken for the paper.
- Give portrait studio certificates to patients who have received extensive or cosmetic treatment.
- Send dental baby gifts to new or expectant parents (baby toothbrush, teething ring and baby bib).
- Send certificates to new parents stating “Congratulations on your new arrival. This entitles you to your child’s first dental exam when they are 2 years old. Compliments of Dr. — and staff.” associates
- Place pamphlets on baby-bottle syndrome and pregnancy gingivitis in the reception areas of OB-GYN offices.
- Take before and after photographs of extensive treatments.
- Use an atlas of modern cosmetic and restorative dentistry in the reception area and in each treatment room. (Call Smart Practice to order 800-522-0800.)
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