Fall is here and are you gearing up for the new year? Take the necessary steps to end 2009 with a bang and blaze into 2010!!!
“USE IT OR LOSE IT!”
END OF THE YEAR BENEFIT LETTER
Isn’t it true that most patients don’t have a clue what their insurance “benefits” truly are? We call it “benefits” because dental insurance really isn’t insurance at all!
Dental insurance is a partial reimbursement for basic dentistry. 95% of patients need more than basic dentistry!
It is so important that patients realize that if they don’t utilize their benefits…they LOSE THEM!!
For those that have insurance that renews in January, have treatment needs, and have benefits available, send the guarantor of each household a letter that reminds them to use those remaining 2009 benefits. Here’s a sample letter.
Dear Family and Friends,
Many of you have dental benefits that renew in January and as the end of the year approaches, it may be time to see what services you might still need so you can get the most from your coverage.
Dental benefits allow a certain dollar amount to be used toward your dental care each year. If you do not use your whole benefit during the year, you will lose those benefits(unused benefits do not “carry over” to the next year).
If you have any questions regarding what treatment needs you still may have and what benefits you have remaining, please give us a call and our insurance coordinator will be happy to go through this with you.
Sincerely,
Dr. Molar
Use this letter as a template and customize it to your office. You may be surprised at how many calls you may get!
If you would like to talk to us more about your practice, please call Teresa (Director of Client Services) at 877-343-0909. You don’t have to do this alone! We can help you every step of the way!
The Front Office Development Program
“Get your front office trained efficiently.”
PROGRAM AGENDA:
Designation of Duties
Disc Training (Personality Styles)
Communication & Teamwork
The New Patient Experience
Telephone Verbal Skills
Recall & Reactivation
Financial Policies & Collection Techniques
How to Avoid No-Shows & Broken Appointments
Creative Scheduling Concepts
Case Acceptance
CALL TODAY FOR MORE INFORMATION!
877-343-0909 or visit www.dentalmanagementu.com
DENTAL TEAM CONFERENCES
2010
VIRGINIA BEACH ~ MARCH 12-13
PALM SPRINGS ~ NOVEMBER 5-6
Tags: 2009