"Linda Miles' Audio/CD Products"

Practice Administrator Workshop - 7 audio CDs

No longer can dentists keep up with total patient care, the business of dentistry, marketing, continuing education, the facility, new techniques, materials, technology and personnel. Simply put...dentists need help. Knowing how to hire this person has
become a real time-consuming task. Many Practice Administrators have a title but little knowledge of how to do the job correctly. They receive little respect from the team they are trying to direct and empower, and receive little praise from the dentist owner, since things are not going as smoothly as the dentist hoped.

The Whys and Hows of Hiring and Training a Practice Administrator
Determining the Long-term Success of the Practice Administrator's Position
The Practice Administrator's Sphere of Responsibilities
Management Systems (Scheduling, Recall/Reactivation, Charting, Collections, Insurance, Inventory)
Personnel Management, Hiring and Retaining (Instilling Teamwork, Enthusiasm and Accountability)
Budget and Overhead Control
Becoming an On-site Consultant to Your Own Practice
Leadership at All Levels

$295

Lifecycles of a Successful Practice and The Four Cornerstones of Success CDs

Lifecycles of a Successful Practice CDs - 4 audio tapes

This course offers great information for the new dentist start up practice (Infancy Stage), to the Growth Stage, which causes many growing pains along the way, to the Plateau, which is followed by future growth or decline depending on the transition strategies chosen in the Golden Age of the practice. Discover how some dentists hold on too long or too tightly to their practice. Learn the To-Dos and the Not-To-Do’s of bringing in an associate dentist.

The Vital Stages of Practicing Dentistry
The Value of Celebrating the Practice Success
The 5 W's of Hiring Employees
The Three Best Attributes of Dental Staff
Advance Solo practice $10,000+ per month
Attracting Accountable Employees
The REAL Cost of Losing a Key Employee
Simple Management Systems That Work
Scheduling For Maximum Productivity
The Clinical Staff's Role in Collections
With Collections, Persistence Pays
Past Due Collection Patients WILL Return Your Call
3 Recare Systems...Only One Works
The True Motivators of the Dental Staff
The Ideal Overhead numbers
The Art of Letting Go When It's Time to Transition

$125

Four Cornerstones of Success CDs - 4 audio tapes

In practice management there are four foundational parts of the practice that must be in sync and practiced daily for total practice success. These include Communication, Organized Business and Clinical Systems, Motivation of dentists and staff, and an attitude of gratitude for the dentist(s), employees and patients. Once the work environment is healthier and everyone on the team is working effectively together, getting the systems to function smoothly is an easy task.