"Linda Miles' Book Products"
LINDA'S NEWEST BOOK:
"DYNAMIC DENTISTRY"
Besides being full of practice management ideas, systems,
and success factors, this is a true workbook to be utilized
as a form of not just reading but going back over the book
to fill out the worksheets, the checklists and other activities.
Dentists and staff will enjoy the post chapter tests to determine
their own strengths and weaknesses, schools will be able to
use Dynamic Dentistry as a new text on management, and employers
will be able to use the appropriate post chapter test as part
of the interview process before hiring their next employees.
Dynamic Dentistry principles are comprehensive, but don't be limited by what's here. Customize the material to match your own unique practice-building challenges whether they concern communication, staffing, collections, insurance, marketing or scheduling for maximum productivity.
Share Dynamic Dentistry and your notes and ideas with the
others in your office in a systematic way. Devote at least
half a day per month or quarter to share information with
other team members. Keep Dynamic Dentistry handy and refer
to it often. This is not a sit on the shelf, once-and -done
read! Dynamic Dentistry is a system of blended ideas and solid
management systems for success. They come alive through application
and implementation. Put them to work today! Books come with
one set of post chapter tests. (NOTE: The ADAA will grade
these tests for ADAA Members complimentary for CEU credit
and charge a nominal fee for non-ADAA Members.) If your business
staff and assistants are not members of the ADAA, visit dentalassistant.org today for membership information. Dental team members who
belong to their professional organizations have careers, others
have jobs. (See 12-week in-office training kit for 5 free copies of Dynamic Dentistry.)
| $35 each up to 4 copies | $25 each for 5 to 39 copies | ||
| $15 each for 40 or more copies |
DYNAMICS OF COMMUNICATION
A booklet of true-to-life everyday patient happenings derived from Linda's consulting clients and their staff giving her examples of patient comments that need a positive response.
What to say to patients who say:
- "I've been going to another dentist for years and HE never told me I needed all this"
- "I can't do this dentistry now. I have children in college"
- "Money doesn’t grow on trees"
- "My insurance won't cover it"
- "Nothing's hurting just now, I'll wait until it does"
- "I'm just too old"
- "I'll get them pulled and dentures made"
- "I never dreamed it would cost THAT much"
And much more! $10.95 per copy.