About Our Company
Mission
In order to realize our vision, our mission must be to exceed the expectations of our clients, which are our dentists and team. We want to be the best dental practice management group in the world that dentists can rely on for superior staff and practice development.
Vision
Year after year, LLM&A and its consultants will be regarded as the best and most sought after dental management group in North America and other countries. We will produce outstanding financial returns by providing reliable, competitively superior service that is flexible and progressive in anticipating the needs of our clients.
“MILESTONES” by Linda Miles
Rarely as a child has a professional speaker aspired to choose speaking and consulting, as a lifelong profession. As with my career, it just evolved over time. Having started my career at age 17 as a dental receptionist and assistant in my hometown in 1961, I then looked at dentistry as an interim job until I found a better one. Going to college seemed out of the question in a small town in S. West Virginia. Seeing my parents struggle to make ends meet gave me the strong work ethics that have served me well in my career. As we all know, this is not a 9-to-5 job!
Traveling for 21 years with my Air Force career husband allowed me to transfer my career in dentistry along with our many moves. In 1976, I was lucky to start a practice from ground zero with a very smart dentist who is responsible for my past three decades as a speaker and consultant. Moving from the clinical assisting position to the practice administrator role called for skills I didn't possess. My doctor and I both knew one of us needed continuing education on how to manage his practice.
In the late '70's there were very few systems of scheduling, collections, insurance management, or team development. I began to create these systems, which later led to several of his colleagues asking me to come into their practices to teach their staff these concepts of practice management. One of those dentists said, "You have many great ideas, and they work! Why don't you hold a seminar and invite lots of people?" My response was, "Do you really think I can talk ALL DAY?"
I borrowed $500 from the bank to make a first brochure, sent it out, and forty-six dentists and team members attended the seminar. That was in 1978. In 1980, I started speaking and consulting on a full-time basis when my husband's last assignment with the Air Force took us to Virginia Beach, VA, where we still reside.