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Testimonials


Linda,

Your Dental Business Symposium dvd package is dynamite. In all of my 32 years in practice, trying to keep quality of customer service at a peak while dealing with the ongoing hassles of trying to keep everyone "on the same page" in office protocol and procedures, I have attended seminars, purchased countless books, audio and video tapes but never have I come across anything so full of meat, bristling with never ending ideas which can be put into effect immediately to revitalize a sluggish practice, improve efficiency and educate staff as your program does.

We took your suggestion of blocking off a one hour "lunch and learn" session each week for twelve weeks, viewing one of your one hour DVDs at each session. However, all of the staff were so excited by the end of the second session that they asked if we could increase each session to three hours, which we have done. I just can't believe the energy flowing through the office. We watch the video then have lunch together and discuss what we have seen and decide just how we will implement the ideas we have gathered. After lunch we immediately get to work putting your ideas into use. The enthusiasm of all of my staff members in implementing these new ideas is incredible.

I highly recommend this program to anyone seeking to improve such things as customer service, telemarketing skills, intra-office relationships, scheduling and collections in their practice.

~Richard B. Harris, DDS, FAGD

"Linda Miles' DVD Products"

12 -Week in-office Practice Development Program

My question to you is simple! Would you be willing to invest $100 LESS than one person’s two-day course tuition of $895 to bring this exciting practice enhancement program into your practice? It will be the source for new employees to “get up to speed” with the rest of your team quickly. It will be a “great booster shot” for those who are less enthused about their career in dentistry than they once were.

If ordered NOW, all practices that order the 12 Week Program will also receive at no additional charge a sample DISC Profile, a 40 plus page DBC workbook to be duplicated for your in-office “Lunch and Learn” sessions each week.

AND…Linda will personally autograph your books, DYNAMIC DENTISTRY (5 comp with your 12 WEEK IN OFFICE PROGRAM) additional books are $25 EACH, ($10 off the regular retail price). Please clearly PRINT the NAMES and TITLES of each staff member and doctor.

Only $795 plus $12 shipping and handling for the 12 DVD series filmed in 2005 at our two-day Dental Business Conference. As a bonus you will also receive a DISC profile, a 40 plus page DBC workbook for your in-office program, and 5 DYNAMIC DENTISTRY books (autographed upon request).

Conference Topics

  • Effective Communication - What to Say When...
  • The Eight Phases of Patient Communication
  • Creative Scheduling Concepts for Maximum Productivity
  • Avoiding No-Shows and Broken Appointments
  • Financial Policies & Collection Techniques
  • A More Profitable Hygiene Department
  • Asking for & Attracting New Patients
  • Handling Interruptions and Difficult Patients
  • Understanding Behavioral Styles
  • Marketing Plans That Work

$795 - 12 DVD series

Women Working With Women DVDs

Women in female-dominated work places need to have positive attitudes and come to work prepared to be supportive, not critical of one another. They need to put a spotlight on their co-workers achievements and remove the microscope from what their co-workers do differently. Employers do not deserve to go home stressed because some co-workers are not working as an effective team nor being accountable to the practice and one another. Learn what causes inner-office turmoil, the Queen Bee, Prima Donna and more importantly how to remove these “titles” from the practice. After the environment in which people work improves for the better, it is amazing how much more fun it is to go to work each day.

$225