Featured Products






Facebook  Twitter   
Subscribe to our Newsletter


"...Not only has my gross increased and my accounts receivable halved, but also my daily enjoyment of dentistry has been greatly enhanced." - Ray Tsuyuki, Jr., DDS

Consulting

Your practice may take on a wide variety of personalities and need unique types of consulting services to make your practice more successful.

One or many of our flexilbe consulting services are sure to help you reach your goals.

Click Here for a Complimentary Consultation or
Click on a service below to learn more:

I have been really thrilled with your services and how my staff has taken to our "new office." Having you work with my practice has been one of the most stimulating and rewarding periods of my twenty-five years of practice. You have helped me, as well as each one of my staff members, to grow professionally and enjoy our time together. Not only has my gross increased and my accounts receivable halved, but also my daily enjoyment of dentistry has been greatly enhanced.
- Ray Tsuyuki, Jr., DDS
Diplomate, American Board of Endodontics
Santa Maria, California

For a complimentary consultation to determine which services will fit your needs give us a call at 800-922-0866 or click here to request. We can help identify the issues and help you implement the solutions.

One Year Practice Enhancement Program (PEP)



Maximizing Your Success


The PEP program is the most complete and sure way to maximize the success of your practice.

The Process:


  • Step 1: Initial Assesment
    Practice Analysis Consultation (PAC)

    This service is fully defined in the section below


  • Step 2: Implementation - Practice Enhancement Program
    This includes:
    • 2-4 days on-site with CEO of Miles & Associates, Dr. Rhonda Savage
    • Observations of staff with patients, staff & doctor interviews, assessment of the facility, and the beginning of the in-depth "Review of Findings" will be conducted that first day.
    • Day 2, 3, or 4 (dependent on size of practice) will be spent training the entire team.
    • Implementing systems within the practice, defining designated duties, and creating a strategy of ways to improve the practice
    • Implement techniques for a more lucrative collections department, and help increase overall case acceptance
    • Make improvements to your hygiene department
    • Improvements to your marketing strategies, the new patient experience, communication and teamwork

      • By the end of the consultation, you and your staff will feel motivated, energized, and ready to start putting recommendations in action!

  • Step 3: Follow Up - One Full Year of Support - Our consulting services offers a full year of support. You don't have to do this by yourself! Dr. Savage is here to help implement changes, provide accountability, and help transfer essential leadership skills.

Back to top

Practice Analysis Consultation (PAC)

Many dentists would like to know the total health of their practices.


More importantly, they would like to know their three biggest weaknesses and how to fix them step-by-step. This is the "DO-IT-YOURSELF" OVER THE TELEPHONE CONSULTATION.

Doctors fill out a two-page analysis, send it along with staff and doctor confidential questionnaires, two pages of their appointment schedules and discover in a one hour conversation how ill the practice may be in various areas... and more importantly how to start the process of having a much healthier practice within ninety days to six months.

What you get:

  • Complete review of practice information and materials
  • One-hour Tele-Consulting
  • Additional forms for implementation of recommended changes
  • If you want to continue with service, your entire PAC fee will be credited towards the entire PEP package above
  • Starting at only $995! - up to $1495 based on number of providers and size of practice

Back to top

Dental Team Retreats

A team retreat brings the dentist, your practice and a facilitator together in a relaxed setting to focus on where your practice is going and how it is going to get there over the next five years.


We create a custom-designed workshop to be held from 8:00 am to noon for two days at a destination of your choice. What a great way to bring your team together, learn, and have fun all at the same time!

Click here to learn more!

Back to top

Front Office Enhancement Training

What better way to optimize excellent systems for the administrative team than by a custom designed one-on-one training session for your office?

The newest addition to our menu of services may also be your "secret to success"! This hands on training includes:

  • One or two days on-site exclusively with the front office administration team
  • Learn how to enhance case presentations and increase case acceptance overall
  • Learn collection strategies that get results including increasing over-the-counter collections and decreasing accounts receivable
  • Learn the art of productive scheduling and communication techniques that reduce broken appointments

All of this will allow your administrative team to shine while the whole office sees the results!

Back to top

Tele-Coaching

A one-hour teleconference with Dr. Rhonda Savage regarding any issues that may come up with your practice.

Whether you are considering a remodel, adding an associate, buying a building, or staff issues; this kind of support is invaluable and could save you time and money by avoiding expensive mistakes.

Packages are available.


Back to top

Two Day Dental Business Conferences

The most requested two-day program in dentistry, since 1985.

This annually updated, interactive and informative course is for the entire dental team that wishes to stay on the cutting edge of excellence in communication, organization, teamwork, and practice growth. Management is a total team effort in dentistry these days.

With terminals in the treatment areas everyone needs to know how to properly schedule. Staff and dentists need to know how to talk financially and realize that their attitude about fees determine treatment acceptance rates.

They also need to know that the doctor and staff's enthusiasm for dentistry is the practice's best marketing strategy. Only four courses each year with limited attendance for better group interaction.

Click here to learn more...

Back to top

Office Administrator Workshop

No longer can dentists keep up with total patient care, the business of dentistry, marketing, continuing education, the facility, new techniques, materials, technology and personnel.

Simply put...dentists need help. Knowing how to hire this person has become a real time-consuming task. Many Office Administrators have a title but little knowledge of how to do the job correctly.

Click here to learn more...

Back to top

Why Choose Us?

There's not one single reason why you should choose consulting... there are twelve!
If you can relate to any of the following issues, try a complimentary consultation to see if we can help.

  • If you and your dental team go home tired and stressed or if you have a reoccurrence of days that look pretty good, but fall apart in the middle…
  • If you dread going to the office some days and have lost the excitement and passion about your career, your co-workers, and dentistry in general…
  • If your overhead is higher than 55 to 65%, yet you seem to work harder every year…
  • If your employees do not share your vision, and you feel as if you are on one team and they have their own agenda… If they have lost their "attitude of gratitude" for all the practice does for them… If you experience third-grade pettiness and jealousy among the team members…
  • If your patients are spoiled (deciding when they can come, how much they will pay, and how dare you not take my insurance), or if they are noncompliant, rude, and don't seem to appreciate you, your team, your dentistry or your fees…
  • If your accounts receivables are higher than half of a months' production, or if you have 90- plus days of outstanding accounts on your aged analysis report greater than 4%…
  • If communication skills in your office are poor to non-existent… and you need to evoke dynamite communication from every team member, to each patient, throughout each phase of a visit...
  • If your new patient numbers are low, you are losing more patients per month than you are bringing in, and patient reactivation is a dreaded task instead of a fun process...
  • If you have more patients than you can physically care for… and you're so busy that its a detriment to your practice's health (as well as your own)...
  • If hiring, training, and retaining great employees, keeping them motivated, accountable, and most of all, having them consider you a great employer is a difficult process for you...
  • If staff compensation issues keep you awake at night because you feel like you're throwing out benefits and money at problems instead of successes and losing respect for it...
  • If your hygiene department is not in the 21st Century , or if your hygiene is not 1/3 of the total production....

...Or if you simply aren't quite sure what specific issues exist in your practice but you know you need something, give us a call or click here for a complimentary consultation. We can help identify the issues and help you implement the solutions.

Back to top

Staff Telephone Training

Does your staff need training now and you don't have any time to train them yourself? Did an issue come up and you would like your staff to have some advice on how to handle it?

By overwhelming requests, staff telephone training is your answer!

How does it work?
Simply call 877-343-0909 and schedule your session today! You can set the agenda and you can train the staff without having to send them anywhere!

Sample Agenda:

  • Verbal skills to reactivate overdue patients
  • What to say on collection calls
  • How to present a great case presentation
  • Tips on successful scheduling

$395 per hour (Individual or Group Sessions)
$999 for a package of 3 hours



Back to top

dw_Event.add( window, 'load', initRotator);