DISC Patient Behaviorial ID Cards Go Back

Finally, the product dentists and their staff have asked for is available through Linda Miles and Associates. After two years of research and approval, Linda has created a series of four questions on a GETTING TO KNOW YOU card that identifies the patient’s behavioral style. Each set of 100 cards comes with an instruction card for verifying the patients' behavioral style after they answer the four Getting to Know you questions. This behavioral style should be entered into the computer under the notes section.

Why is it important to know the styles of each patient? In case presentation, if the dentist has only one presentation style, case acceptance is 50% at best. The “D” patient processes the information quickly and wants to know only four things. What do I need, how much will it cost, how long will it take and how soon can I get it done? The ”I” patient is interested in esthetics and being socially recognized on each visit. The “I” nor the “D” patients are interested in clinical jargon or a wishy-washy presentation style by a dentist who is passive in their approach to dentistry or their needs. The “S” patient is steadfast, loyal and dedicated but doesn’t like surprises. They are fearful of bad news and loss of security (money). The term “phase dentistry” was made for them and 50% of all patients are in the “S” category. Telling the “S” too much too soon will make them go elsewhere. They need a trusting relationship before accepting full treatment over time. The “C” patient is the one that asks many technical and clinical questions. They love statistical data and must know the anticipated outcome in advance.

This two minute survey questionnaire card will prove to be one of the most instrumental parts of patient records and enhanced case acceptance. Ideal for new patients as well as your existing patients.